Pellegrini, Seeley, Ryan & Blakesley, P.C. (PSRB) prides itself on providing high quality service to clients. The firm's top objectives are to provide:
✓ Quick access to attorneys;
✓ Responsiveness to the client; and
✓ Open communication
Lawyers and staff appreciate clients' expectations and as a result will.
The law firm's reputation for aggressive and successful advocacy on behalf of injured people is matched by its lawyers' renown for caring, compassionate representation. The hallmarks of client service are active listening and empathy. From a person's first contact with the firm, potential clients will sense that lawyers and staff have an ability to quickly comprehend a problem and map a strategy for solution.
Perhaps the most important stage in the lawyer-client relationship is the initial client contact. It usually starts with a phone call or email inquiry. Personnel are trained to identify a problem and direct a caller to an attorney who has experience and competency in a particular area of the law.
The initial meeting is free. For the client's convenience, we have offices located throughout the Commonwealth of Massachusetts, including Springfield, Worcester, Boston, Cambridge, Framingham, Northampton, Pittsfield, and North Adams. During the consultation, a potential client is provided ample time so that he/she can fully explain the matter and voice his/her concerns as well as obtain advice about becoming a client and how issues might be handled. We understand what you are going through if you have been injured- we will not rush you through the meeting.
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Once the lawyer-client relationship is formed and a claim is to be pursued, attorneys and staff begin to compile information necessary to present the claim and, if necessary, go to trial. Sometimes that involves the investigation of an accident. The firm hires licensed investigators whose law enforcement backgrounds permit them to do careful, comprehensive investigations. In addition, depending upon the subject matter of the case, the law firm engages experts to assist lawyers in analyzing the liability and preparing for trial (for example, a doctor in a medical malpractice case, reconstruction expert in a car accident case, or an engineer in a products liability claim, etc.). The experts work closely with our medical malpractice lawyers, car accident lawyers and workers compensation lawyers to determine the best possible outcome.
The practice of personal injury law almost always involves the development of medical evidence. Since the basis of a claim is virtually always injury or death, medical records and the opinions of treating doctors are a critical element of the evidence. The firm's attorneys and staff have developed skill in reading complex medical records and tests as well as in working with physicians concerning their opinions about crucial medical issues such as diagnosis, causation and disability.
In order to vigorously pursue personal injury claims, the attorneys and staff keep abreast of changes in the law. State-of-the-art legal research technology permits the firm to not only support the formulation of opinions about individual cases, but also to study the changing law and emerging legal trends. In addition, the attorneys hone their skills by serving as lecturers on personal injury law and workers' compensation topics in legal education and other seminars.