Since March 16, PSRB offices have been closed to the public based on directives received from Federal and State health authorities. However, our lawyers and staff have continued to operate our law firm behind the scenes to serve our clients, with a serious concern for safety and health.
We’re putting health first.
Even though we are not seeing clients in person, we are emphasizing to our employees the need to maintain the highest of health standards. We are taking these steps because we know that even though you may be at home, we must continue to work on your behalf every day!
What’s happening now at PSRB.
Lawyers and staff are handling problems and providing client services remotely through the telephone and over the Internet. We are meeting current and new clients, by way of telephone and video conference. It’s not as intimate, but it works well, and most of all keeps all of us safe!
Lawyers and staff are also working remotely to perform a huge range of tasks to serve you. We have technology for both computers and telephones which enable us to have virtual access to our office systems securely. We are able to do claim handling, coordination of benefits and even litigation support from any location, all with careful regard to confidentiality.
We appreciate that working like this is not ideal for our clients. But we are committed to do all we can to continue to be of service to you in these dire times.